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The FAQs below address important concerns regarding fraudulent websites, including unauthorized sellers pretending to offer authentic Farberware products.
Meyer Corporation U.S. is the exclusive distributor and warranty provider for Farberware cookware and bakeware. To ensure the authenticity of your purchase and access to warranty services, always buy from authorized retailers or through our official websites. If you suspect fraudulent activity, we encourage you to contact us for verification and report any issues to your financial institution.
1. What is Meyer Corporation’s role with Farberware products? Meyer Corporation is the exclusive distributor of Farberware cookware and bakeware, licensed by Farberware Licensing. We service and distribute these products to various retailers and through our direct-to-consumer websites, including farberwarecookware.com and potsandpans.com.
2. I purchased a Farberware product from farberwareus.com. Is this a legitimate website? No, farberware**us**.com** (or www.farberware**us**.com) is not an authorized seller of Farberware products. The inclusion of “US” in the website name is misleading and suggests legitimacy, but this site is fraudulent and not affiliated with Meyer Corporation or Farberware Licensing. If you made a purchase from this site, it is likely a scam.
3. How can I verify if my transaction is valid? Meyer can check the validity of any order that was believed to have been purchased from farberwarecookware.com, or from potsandpans.com. We don't have the ability to check or verify other transactions outside of these websites. If you would like to verify an order placed on either of the websites mentioned, please contact us at: 1-800-809-7166. You can also email us at: support@farberwarecookware.com
4. What should I do if my transaction is fraudulent? If you discover that your transaction from farberwareus.com or any other unauthorized seller is fraudulent, we recommend immediately contacting your bank or credit card company to dispute the charge.
5. Can I get warranty service for items bought from farberwareus.com? No. Warranty service for Farberware cookware and bakeware is only available for products sold through authorized retailers and Meyer Corporation’s direct-to-consumer websites which are farberwarecookware.com and potsandpans.com. Meyer exclusively handles warranty claims for authentic Farberware cookware and bakeware products. Meyer Corporation cannot process warranty claims or provide service for items purchased from unauthorized sellers. If you need warranty assistance for authorized Farberware cookware and bakeware products, please contact our Consumer Relations team at 1-800-809-7166, Monday through Friday, from 7:30 am to 4:00 pm PT, excluding holidays. You can also email us at: support@farberwarecookware.com